No parcel to track. Your purchase is digital access.

RevenueCentra delivers access to a cloud-based lead-to-revenue workspace. Depending on what you purchase, digital delivery can include a paid plan period, plan features, workflow credits, lead allowances, or a separate top-up shown at checkout.

Nothing is packed, couriered, or physically installed. There is no shipping fee, dispatch date, tracking number, cash-on-delivery option, or physical exchange process for a RevenueCentra purchase.

A self-serve purchase is applied to the relevant workspace after Razorpay reports that the payment was captured and RevenueCentra verifies the order, amount, currency, item, and account. In the normal flow, this happens digitally without manual shipping or fulfilment.

A bank, card network, UPI app, or payment provider can leave a transaction pending before the final captured or failed status arrives. A pending debit is not the same as a verified RevenueCentra delivery, so avoid repeating the purchase until the first payment status is clear.

Sign in to the workspace used at checkout and open Settings → Billing. Check the active plan or pack, available balance, payment record, and invoice information. A receipt or bank alert can help trace a transaction, but the workspace billing record shows whether RevenueCentra applied it to the account.

If the payment is still processing, wait for the provider’s final status and refresh the billing page once. Do not create several payments for the same item just because the first browser window closed or the return page did not load.

Email contact@revenuecentra.com from the registered account email with the workspace email, payment date, amount and currency, item purchased, and Razorpay payment or order reference. A person will match the payment event to the workspace and review whether the purchase should be applied, corrected, or refunded.

Never send a full card number, CVV, UPI PIN, bank password, account password, or one-time verification code. We need the provider reference-not your private payment credentials-to trace the delivery.

Because the service is digital, there is no physical item to exchange. If you selected the wrong self-serve item or used the wrong workspace, contact us promptly and do not consume the delivered credits or features while the review is open.

We will check the payment, delivery, usage, and available billing options before confirming whether the purchase can be corrected, credited, or refunded. Do not assume unused value automatically transfers between accounts, plans, or currencies.

A RevenueCentra purchase does not include an email inbox, WhatsApp number, voice carrier, or the provider’s message or call charges. You connect a supported provider account separately, and that provider controls its own setup, verification, pricing, delivery, and account status.

A delay or rejection at a connected provider does not mean the RevenueCentra plan itself was not delivered. We can help identify which side needs attention, but provider purchases and provider refunds follow that provider’s terms.

One-time purchases are single charges; subscriptions renew automatically on the payment mandate you authorised until cancelled from Billing. The Refund & Cancellation Policy explains the free trial, cancellation, and the seven-day first-payment guarantee, duplicate or failed charges, custom work, exclusions, and refund timing. Nothing on this page limits a right that applies under law.

RevenueCentra is operated by FreeFast Private Limited, Nobinchandra Road 24, Baruipur, South 24 Parganas, West Bengal 700144, India. For delivery or exchange questions, use Contact or email contact@revenuecentra.com.